Yes. Unless otherwise stated, all our parts are sold with a 12-month warranty from the date of shipment. We can also offer you an extended warranty!
Absolutely! You will receive a credit note for 10% of the price of the spare part if you return your defective items to us within 14 days of your order being shipped.
We offer standard delivery in France within 48 hours. If necessary, we can also ship by express delivery (24 hours) or courier (taxi) to overcome any major breakdowns.
For all orders of parts weighing less than 30 kg placed before 3 p.m., we ship the same day by courier. Larger parts are shipped the next day.
You may return all or part of your order without justification. However, we reserve the right to charge you restocking fees.
We can certainly offer you a repair service, based on diagnosis and quotation, for your faulty electronic and mechanical parts. Contact us to arrange shipment to our premises.
Our team is available by phone or email to answer all your questions and address any concerns you may have about the compatibility of parts with your mechanics and control cabinets.
Of course! We work with integration partners and cover the whole of France. Whether you need installation, programming, or retrofitting, we will find the perfect service provider to meet your needs.
